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Consumers |
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The spanish
Ley 44/2006 of protection of the Consumers and Users, intends to be
more effective in the defense of rights - telephony, trips, housing,
etc. The norm improves before improper clauses,
deceitful advertising, fraudulent information, unjustified turnover and
obstacles for end with the contract.
The law prohibits excessively long periods, as it is habitual - for mentioning a case in the maintenance of elevators, which often demand entail of five years or more-. These companies must adapt the period of his contracts to fulfill the law and to allow to the communities to contract his services in a reasonable term, for example, of one year. The contracts along the time, as those of supply of telephony or electricity, must be adapted and report the customer of: Procedure to cancell as member, which must be indicated clearly in the contract, always provided before it is signed, has to be free and without cost as should be a number of additional tariffication. Term of duration, without prejudice of the right of the subscriber to cancell earlier at any time. The cancelling as member's procedure must as simply as it it was the contracting. The indemnifications for cancelling before the agreed term must be clearly showed and can not be legally improper |